At Vitrum Bangles , each product we supply goes through strict quality check from multiple hands ensuring accurate measurements, defect-free designs or prints, undamaged and unworn condition.
Return Conditions
We accept return only if the product is damaged while receiving the package, provided the unpacking video proof is must.
If there is a mistake from our side in the design or color of the product received. An unpacking video proof is mandatory.
- If the mistake is from our side, we will cover the shipping charges.
- If the return is due to the customer’s reason (other than the conditions mentioned above), the customer is responsible for the shipping charges.
*Please note that we do not accept returns for reasons such as choosing the wrong color or for any reasons other than receiving a damaged product. - Customers must initiate the return request within 2 days of receiving the product.
Refund Conditions
A refund will be issued within 4-6 days after we receive the defective product at our end. A deduction for bank transaction charges will be applicable.
If you have any further queries regarding our Returns & Refund policy, please drop us an email at feedback@vitrumbangles.com, and we will get back to you as soon as possible.